Mileage Leasing Support | Tesla support in Germany (2023)


Your first payment is a prorated installment due 10 days after delivery. All other payments are due on the 11th of the month. The deadline cannot be changed. Payments will be marked as "Adyen Payments". It usually takes 3 to 5 business days for the payment to clear your account.

If the payment fails, you will be notified by e-mail. Follow the instructions in the payment email.

You can view and change your bank details as follows:

  1. Sign in to your Tesla account
  2. Select "Manage" (below the Tesla screen) > "Leasing Summary" > "Manage" and next to "Payment" go to "Edit"
  3. In the "Payment details" section, select "Change" > "+" and log in in the popup window (instead of the existing authorization)
  4. Enter your account information, read the consent terms for SEPA direct debit and confirm with a tick
  5. Select "Save" to send a new direct debit order

After creating a new consent, do not initiate a one-time payment through your account, as this may affect the creation of the consent. It takes 3-4 days to successfully create a new right.

Allowed source of payment

Tesla Financial Services GmbH must implement certain payment criteria:

  • The transfer must be initiated by the person who entered into a contractual relationship with Tesla Financial Services GmbH
  • Advance payments, one-time payments and installment payments must be made by bank transfer
  • Monthly payments are made by direct debit
  • Refunds can only be made to the original payer

Frequently asked questions Show all Hide all

  • Something caused the ticket to be cancelled. Follow the instructions to set up a new right.

  • It is possible that you just changed the payment method for top-up, etc. The payment method for rent needs to be changed separately. Follow the instructions in steps 1-5 above to change your bank account. Monthly payments are not possible by credit card.

important documents

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In the lease agreement, Tesla Financial Services holds the Part 2 Registration Certificate (Vehicle Registration) and you receive the Part 1 Registration Certificate (Vehicle Registration).

If you need a ZBII, send an e-mail stating the reason and the address of the relevant registration Then we will send the ZBII to the registration office. Delivery takes an average of 2-3 working days.

You can see your rental contracts and monthly invoices with VAT in the clipboard of your Tesla account.

damages and warranty

If your vehicle is damaged or involved in an accident, follow these steps:

  1. As usual in the event of an accident involving a private vehicle, report the damage to the relevant insurance company, the police, etc.
  2. Make an appointment at an authorized Tesla service center for an estimate.
  3. On the following page, you will find suitable companies in the region:Car workshop support
  4. Send the bill of costs (and expert opinion, if any) to the addressTFSSupport@tesla.comin order for the lessor to enable adjustment and repair and record the damage.
  5. Perform the repair. The invoice amount must be paid directly to the Tesla Certified Body Shop. All depreciation (tax neutral) should be paid to the following bank account:
Account owner: Tesla Financial Services GmbH
Name of the bank: CITIGROUP
IBAN: DE8650 2109 0002 1745 9028
Payment reference: RN.... (Please use your RN (order number) as reference number)

For warranty repairs, you can schedule a service visit via the Tesla app. In the event of a warranty or vehicle claim, please contact the appropriate service center directly for a solution.More information about the warranty.

If your vehicle has been reported as a total loss, please contact usTFSSupport@tesla.comwith insurance report.

Frequently asked questions Show all Hide all

  • Yes, leasing must be paid while the vehicle is being repaired. There are also no exceptions for deferred repairs.

  • It is recommended that the insurance company be involved in the settlement of claims.


For the rental period, you must have motor vehicle liability insurance of at least EUR 50 million for property damage, bodily injury and financial loss, and a minimum insurance coverage of EUR 10 million per injured person, as well as comprehensive vehicle insurance (casco insurance insurance) with an excess up to EUR 500 for each case of damage.

Note: Leasing by mile does not include GAP insurance. Although not required by law, we recommend our clients to purchase GAP (Gap Coverage Protection) insurance for the best protection.

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Contract and vehicle changes

All terms agreed in the contract are considered fixed and cannot be changed, including but not limited to:

  • mileage change
  • Date change
  • Duration
  • monthly fee
  • Contract type
  • Program packages included in the contract

Modifications to the vehicle are permitted provided that the vehicle is returned as received. This means that changes such as tinted windows, vehicle tires, etc. must be reversed and Tesla reserves the right to charge for them.

Software packages can no longer be included after signing the rental agreement. Your only option is to purchase the upgrade with cash or wait for the upcoming subscription.

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  • No, it is not possible to switch to a leasing company.

  • No, a rental agreement cannot be converted into a financing agreement. The only option would be to terminate the lease, return the vehicle and select a new vehicle under the financing agreement.

  • No, there are no refunds and the software package cannot be transferred to another vehicle.

Early termination of the rental agreement

You can terminate the rental agreement at any time and return the vehicle after paying the early termination fee. To terminate the lease early, follow these steps:

  • Make an offer
    Select Manage (next to the vehicle visual display) > Lease Summary > Manage > Lease Update > End Lease Early.
    Note that this downloads the offer, but does not trigger its cancellation. The offer is the amount for which you can return the Tesla vehicle and thus cancel the leasing. expenses forexcessive wearare added. The offer is always valid until the end of the month in which it was calculated. If you wish to return the vehicle later, we recommend that you prepare a suitable offer for early termination, calculated in the relevant month.
  • accept the offer
    You can accept the offer in your profile, which will start the refund process. You will then receive an automatic confirmation via email. No refunds.
  • Control
    You must inspect your vehicle before returning it. After accepting the offer, you will receive an email with a link that will take you to the review. Inspection supervision is carried out by the external company "Dekra". You can do the inspection yourself through the Dekra portal by uploading photos of the vehicle. Alternatively, you can request a technical inspection of the vehicle for an additional fee. It takes up to 7 days to create an inspection report.
  • return
    Once you and we receive the inspection report, you can return the vehicle. Tesla will contact you to arrange the exact date, time and place of return. If payment is due, you will be asked to deposit the full amount into your account:
Account owner: Tesla Financial Services GmbH
Name of the bank: CITIGROUP
IBAN: DE8650 2109 0002 1745 9028
Payment reference: RN… (Please use RN (Order Number) as the payment reference number so that it will be assigned automatically)
(Video) Buying vs. Leasing a Car (Pros and Cons)

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  • The calculation of the offer is based on many factors. An important factor is the value of the used vehicle on the market, which is constantly changing. The offer of the month in which you returned the vehicle is always valid. Old offers cannot be referenced.

  • The value of the used vehicle is a factor used to calculate the offer in case of early termination. A high resale price for your vehicle may result in an offer of €0.00. This means that you can return your vehicle for free (except in case of excessive wear and tear). No refunds will be requested.

  • You will still be charged the monthly fee for the month you return the vehicle. No refund if you return the vehicle earlier in the month.

  • Yes, you can transfer the rental agreement to another person.Learn more about transferring a lease.

  • No, leasing is not possible.

transfer of lease

You can appoint a person to transfer the contract at any time. Log in to your Tesla account and go to Manage > Lease Summary > Lease Transfer.

Nominees will receive an email with detailed instructions. Then the creditworthiness of the person concerned is checked. If this check is successful, both parties will receive the contract transfer documents by email. After the signature, the vehicle can be handed over. The registration certificate is sent to the registration office so that the vehicle can be re-registered.

The administrative fee for the transfer of the contract amounts to EUR 650. Please note that the full month's rent is always billed on the 10th of the month, and there is no prorated fee when transferring the contract, which means the best time to transfer is at the end of the month. The lessor does not carry out inspections before handover.


Tesla will contact you prior to the end of your lease to notify you of the end of your lease. It is not possible to extend the rental agreement.

At the end of the contract, your vehicle mustinspection by our partner DEKRAbefore you can return it to a nearby Tesla location. We will provide you with relevant information on how to inspect and return the Tesla before your private lease contract expires. Before you return your Tesla to us, you will receive a full breakdown of possible mileage and component chargesexcessive wearshown.

You must then return the vehicle to the nearest Tesla location and pay any remaining balances from your private lease agreement.

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If the deviation from the specified total mileage exceeds 2,500 km (exempted limit) after the end of the rental period agreed upon when concluding the contract;

  • For additional kilometers: EUR 0.30 per kilometer.
  • For fewer kilometers: EUR 0.20 per kilometer. A maximum of 10,000 kilometers less will be returned.

Financial problems

If you are having trouble making a payment, you can contact our financial services team viaPlease contact


Please direct any complaints regarding the financing Complaints about the vehicle should be reported to the competent service.


To contact a Tesla Financial Services representative, you can:

  • Send email toTFSSupport@tesla.comand enter your Tesla RN or VIN number.
  • Leave a voice message on +49 (0) 89 550 520 207, option 3 and state your name, RN or chassis number. (VIN) and the reason for the call.

Our working hours are Monday - Friday from 8:00 a.m. to 4:00 p.m.

Mailing address:Tesla Financial Services, Blumenstraße 17, 80331 Monachium

(Video) Leasing vs Buying a Tesla. Why leasing is the better option. #Tesla

In this article


Is 10000 miles a year enough for a lease? ›

Usually, standard new-car leases limit mileage to between 10,000 and 15,000 miles a year. However, if you drive more than 15,000 miles a year, a high mileage lease of a new car may still be a better option than purchasing a car.

Can you negotiate mileage overage on a lease? ›

Most leases limit the number of miles you may drive (often 12,000 or 15,000 miles per year). You can negotiate a higher mileage limit and pay a higher monthly payment. You will likely have to pay charges for exceeding the limit, if you return the vehicle.

What is the mileage allowance for leasing? ›

It's common for leasing contracts to have annual mileage limits of 10,000, 12,000 or 15,000 miles. If you exceed those mileage limits, you could be charged up to 30 cents per additional mile at the end of the lease.

What does leasing a car involve answers? ›

With a lease, you're paying to drive the car, not to buy it. That means you're paying for the car's expected depreciation — or loss of value — during the lease period, plus a rent charge, taxes, and fees. At the end of a lease, you have to return the car unless the lease agreement lets you buy it.

Is 20 000 miles a year a lot? ›

Is 20,000 miles per year a lot? Given that the average mileage is 14,263 per year, 20,000 miles can be deemed a lot.

How much is a lease on a $45000 car? ›

How much is a lease for a $45,000 car? Using our calculator, we input a $5,000 down payment, an assumed $25,000 residual value, an interest rate of 7% and a term of 36 months (three years). It resulted in monthly payment of $606 before taxes.

How do I get out of paying over mileage on a lease? ›

One of the best ways to escape the over-limit fee is to negotiate a lease buyback at the end of the term if your budget allows. If you turn in your car and find you owe thousands of dollars in extra mileage fees, you may be better off just using that as a down payment for the vehicle.

What happens if you exceed mileage on lease? ›

If at the end of your lease you have gone over the agreed upon mileage you will pay a set fee for every mile over to make up for the depreciation in the vehicles residual value. This fee will be in your lease agreement and is usually between $0.15-$0.30 cents per mile based on your vehicle.

How can I avoid paying excess mileage charges? ›

How to avoid end-of-lease excess mileage charges
  1. Choose a realistic mileage allowance. Think carefully before choosing your annual mileage amount. ...
  2. Keep your eye on your mileage allowance. ...
  3. Consider swapping with a colleague or spouse. ...
  4. Consider a mileage extension. ...
  5. Terminate your lease contract early.
Feb 15, 2022

What are the pros and cons of leasing a car? ›

Leasing vs. Buying Summary
Pay to drive a car for a specific time frame; no ownershipOwn and drive for as long as desired
Lower or no down payment and monthly paymentsUsually higher down payment and slightly higher monthly payments
Get into a luxury car at less costHigher cost for more expensive cars
6 more rows

Do I have to pay excess mileage if I buy the car? ›

If you buyout your car lease, you will not have to pay an excess mileage fee because you will purchase the leased vehicle at its residual value, or the amount your leasing company expected the car to be worth at the end of the lease. In this case, you get to keep your car and avoid a mileage fee.

What are 3 pros to leasing a vehicle? ›

Pros of leasing a car
  • Lower monthly payments. A monthly lease payment may be less than a loan payment on the same car. ...
  • Fewer costly repairs. Generally, leased cars are newer and in better condition. ...
  • A safer vehicle. ...
  • Tax advantages. ...
  • Easy returns.

Why leasing a car is smart? ›

Lower monthly payments

Instead of paying for the entire value of the car, your monthly payments cover the vehicle's depreciation (plus rent and taxes) over the lease term. Since you're only financing the depreciation instead of the purchase price, your payment will usually be much lower.

What credit score do you need to lease a car? ›

Generally speaking, a credit score of above 700 should be sufficient to get an attractive car lease offer though requirements vary from one leasing company to another. A credit score well above 700 will likely help you negotiate a better deal on monthly payments.

Is 180k miles on a car bad? ›

Typically, putting 13,000 to 14,000 miles on your car per year is viewed as “average.” A car that is driven more than that is considered high-mileage. With proper maintenance, cars can have a life expectancy of about 200,000 miles.

How bad is 200 000 miles on a car? ›

Although it may have been well maintained, the purchase of a vehicle with over 200,000 miles on the odometer might lead to significant maintenance costs. At this point, the car is likely nearing the end of its useful life, and you may soon need to either invest a significant sum in repairs or replace it entirely.

Is it worth buying a car with 150k miles? ›

While the exact point at which a vehicle reaches this threshold is somewhat subjective, 150,000 miles is a realistic estimate. A modern car with 150,000 miles on the road may be considered high mileage, but it can still provide years of reliable use.

Is a 15000 mile lease worth it? ›

A high-mileage lease allows you to drive more than the 10,000 to 15,000 miles you're typically allotted when you lease a car. That can mean a higher monthly payment — but it may be worth it. The fees you'd pay for exceeding your lease's mileage cap could cost a lot more.

What is the monthly payment on a 100k car? ›

How much car can I afford based on salary?
Annual salary (pre-tax)Estimated monthly car payment should not exceed
$50,000$416 per month
$75,000$625 per month
$100,000$833 per month
$125,000$1,042 per month
2 more rows
Apr 4, 2023

Why is leasing a car so much cheaper? ›

Lease payments are almost always lower than loan payments because you're paying only for the vehicle's depreciation during the lease term, plus interest charges (called rent charges), taxes, and fees. You can sell or trade in your vehicle at any time.

Does a high mileage lease make sense? ›

Advantages of High Mileage Leases

A high mileage lease is more expensive, but you also get to drive your car more often than you would with a standard car lease. It is easy to get a high mileage lease, as stated by Edmunds, and it can be helpful for those who drive more than the average person.

How many miles is a 3 year lease? ›

Most often, those terms are 12,000 miles per year for a 36-month lease, which means that the lessee can go up to 36,000 miles total during the 3 year term.

How much is a mile over a Tesla lease? ›

The lease includes a 10,000-mile-per-year limit. Tesla charges $0.25 per mile to go over the limit and reserves the right to add additional charges for wear and tear after an end-of-lease inspection if owners exceed the mileage caps. The offer does not apply in all states.

How much does Mercedes charge for over mileage? ›

Additional miles that are driven above and beyond the miles allowed in the lease agreement. There is currently a 0.25¢ charge that is assessed for each mile beyond the mileage allowance. At lease inception, additional mileage can be purchased at a reduced rate of 0.20¢ per mile and rolled into your monthly payment.

What are the disadvantages of choosing the lease? ›

Drawbacks of leasing a car
  • Mileage restrictions. Most leases come with annual mileage restrictions, typically ranging between 10,000 to 15,000 miles. ...
  • Additional costs. ...
  • Difficult to exit lease. ...
  • You won't own it at the end.
6 days ago

Is 10000 miles per year a lot? ›

The average car gets in 10,000 to 12,000 miles per year, so used cars with an annual average lower than that can be considered as having good mileage. Simply divide the odometer number by the car's age in years to determine it's annual average.

How long would it take to drive 10,000 miles? ›

Distance is the product of speed and time, so if you're driving an average of 60 MPH it will take you 166 hours and 40 minutes to drive 10,000 miles. For any journey longer than the time you need between bathroom stops, you will need to take downtime into account to get the elapsed time.

How many miles per year is too many? ›

That said, based on the 12,000 miles per year rule, you can get a general idea of what type of mileage to expect on a used vehicle. If a car has accumulated far more than 12,000 miles per year, you may want to consider a different vehicle.

Is 15000 miles a year too much? ›

A wary buyer should use as a general rule of thumb that most cars are driven 12,000-15,000 miles per year. If a vehicle is 10 years of age, it should have between 120,000 miles and 150,000 miles on the odometer.

What is considered high mileage year? ›

Generally, high mileage on a car is anything beyond 1000 miles a month or 12,000 miles per year. Mechanics usually agree on the figure as 'average' car use. More than that is considered high mileage, so a three-year-old car with 40,000 miles, for example, would be in the high mileage range.

What is the highest mileage lease? ›

Mileage Limit Myths

But that's rarely the case. Most leases can be tailored for many more annual miles than the standard 12,000. Banks are often willing to let a potential car lessee sign up for as many as 100,000 miles to be driven over the life of the typical three-year lease.

What is the difference between 12000 and 15000 mile lease? ›

Typically, there is a 2% point difference between 12,000 miles and 15,000 miles. If you plan to drive more than the mileage specified in the lease you can pay for the excess mileage up front, or at the lease termination. Typically, paying for up-front mileage is less expensive.

Is it better to buy or lease high mileage? ›

This will depend on your taste and driving style. The Balance says that if you like driving a new vehicle every two or three years, leasing is more your style. If you'd rather drive the same vehicle for years to come, buying is a better choice for you.


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