For insurance questions call: 855-408-1212 (toll free)
Employee directory
I was in tablature/accordion
855-408-1212 (toll free)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
1201 Mail Service Center
Raleigh NC 27699-1201
Customer service can answer questions about auto insurance, homeowner's/renter's insurance, liability, life/annuity insurance, disability, Medicare Supplement, long-term care, dental, eye, hospital, accident, certain illnesses, and more.
855-408-1212 (toll free)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Consumer services
1201 Mail Service Center
Raleigh NC 27699-1201
Consumer page
SHIIP can answer questions about Medicare, Medicare Advantage plans, Medicare prescription drug coverage, Medicare Supplement coverage, and long-term care coverage.
855-408-1212 (toll free)
919-807-6901 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Seniors Health Insurance Information Program (SHIIP)
1201 Mail Service Center
Raleigh NC 27699-1201
ncshiip@ncdoi.gov
Seniors Health Insurance Information Program (SHIIP)
SHIIP website
Health Insurance Smart NC provides consumers with information and advice on appeals, claim denials, self-funded plan complaints and third-party review requests.
Contact us:
855-408-1212 (toll free)919-807-6865 (fax)Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Smart NC Health Insurance
1201 Mail Service Center
Raleigh NC 27699-1201
Health claim rejected?
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Commissioner's office
1201 Mail Service Center
Raleigh NC 27699-1201
komisarz@ncdoi.gov
Insurance commissioner and marshal of the State Fire Service
Tab/accordion movement
Part of the North Carolina Department of Insurance
Many people may not realize that the insurance commissioner also serves as the North Carolina State Fire Marshal. It has been the law since the late 1940s, when the General Assembly passed legislation combining both positions. Previously, the insurance commissioner was required to raise money for the state's "Firemen's Relief Fund," a version of which is still pending. The establishment of the position of marshal of the State Fire Service laid the foundation for a much more extensive office.
919-647-0000
800-634-7854 (toll free)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Office of the Marshal of the State Fire Service
1202 Mail Service Center
Raleigh NC 27699-1202
The Division of Agent Services regulates all licensed agents, brokers, limited agents, appraisers, liquidators, senior finance companies, collection agencies, auto clubs, bail bondsmen, sureties, and bail bond brokers authorized to do business in North Carolina. This includes pre-licensing education, continuing education, agency examinations and administrative activities.
919-807-6800
919-715-3794 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
agent services
Mail Service Center 1204
Raleigh NC 27699-1204
ASD@ncdoi.gov
agent services
The Actuarial Services Department assists with the review of rates, forms and statistical reports; and conducts actuarial research for the purposes of financial analysis and financial assessment of regulated companies.
Phone: 919-807-6649
Fax: 919-807-6638
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
actuarial services
1201 Mail Service Center
Raleigh NC 27699-1201
actuarial services
919-807-6850
919-715-3794 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Regulatory deposit
1201 Mail Service Center
Raleigh NC 27699-1201
BBRDinbox@ncdoi.gov
Bail permit
This is an exciting time in North Carolina as we continue to grow the monopoly industry in our state. We would appreciate the opportunity to work with you if you are interested in starting a private insurance company in North Carolina or if you have any questions about in-house insurance. Please contact a member of our dedicated slavery staff.
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Subsidiary of Enslaved Insurance Companies
Mail Service Center 1203
Raleigh NC 27699-1203
List for closed regulatory team
Web stranica Captive Insurance
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Financial analysis and bankruptcy administration
Mail Service Center 1203
Raleigh NC 27699-1203
CCRC
Investigators are sworn law enforcement officers with statewide jurisdiction.
919-807-6840
888-680-7684 (toll free)
919-715-1156 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Criminal investigations
1201 Mail Service Center
Raleigh NC 27699-1201
report to prijevaru@ncdoi.gov
Fraud control page
The Department for Financial Research and Bankruptcy consists of the Department for Financial Analysis, Regulatory Activities and the Special Unit.
919-807-6632
919-807-6635 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Financial analysis and bankruptcy administration
Mail Service Center 1203
Raleigh NC 27699-1203
The Financial Research Department audits all authorized insurers, managing agents, accredited reinsurers for compliance with state solvency regulations. The ultimate goal of this regulation is to reduce the likelihood of bankruptcy of any such entity or to mitigate the effects of the insolvency of any such entity on policyholders in this state.
919-807-6602
919-807-6638 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Financial study
1201 Mail Service Center
Raleigh NC 27699-1201
Website dedicated to financial exams
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Financial analysis and bankruptcy administration
Mail Service Center 1203
Raleigh NC 27699-1203
Self-insured workers Comp
The Office for Legislative Services acts on behalf of the Ombudsman in the General Assembly in all legislative matters. The office serves as a liaison with members of the General Assembly in matters related to insurance and oversees the legislative process for the Department.
919-807-6004
919-733-6495 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Legislative services
1201 Mail Service Center
Raleigh NC 27699-1201
Rules and Rules Overview
Newsletters
The Department of Life and Health is primarily responsible for the regulation, review, approval and disapproval of all life, health, credit, annuity, long-term care and Medicare supplement forms and rates used in North Carolina. The branch is also responsible for the registration of charitable or educational organizations issuing annuities;, licensing of third party administrators, social contracts for multiple services, Viatical billing providers; and compliance review of non-financial operating policies and procedures for HMOs and PPOs.
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Life and health
1201 Mail Service Center
Raleigh NC 27699-1201
Contact the Department of Life and Health
Life and health permit
Search company files
The Division of Market Regulation regularly monitors the activities of DOI-regulated companies to identify general market disturbances and eliminate or mitigate harm to consumers, policyholders and/or claimants through market analysis and market conduct research.
919-807-6882
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Market regulation
1201 Mail Service Center
Raleigh NC 27699-1201
More contact information regarding market regulation
Market Regulation Research Reports
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603
Mailing address:
NC Department of Insurance
Financial analysis and bankruptcy administration
Mail Service Center 1203
Raleigh NC 27699-1203
PEO
The Property and Casualty Division is responsible for reviewing the rates, forms and policies that insurance companies wish to apply to commercial and personal lines of property and liability insurance in North Carolina. This division also regulates redundant lines.
919-807-6075
919-733-4264 (fax)
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Property and accidents
1201 Mail Service Center
Raleigh NC 27699-1201
Property and personal
The purpose of the regional offices and the role of our regional directors is to serve the citizens and public servants of North Carolina in all matters relating to any department of the Department of Insurance. This includes receiving and processing questions or inquiries relating to various aspects of insurance and matters relating to manufactured buildings, risk management, agency services, consumer services, investigations, sureties, premium finance companies, building regulations, SHIIP and the office of the State Fire Service. Marshal. Regional offices also provide staffing opportunities for the Department's field staff, including investigations, agency services, manufactured housing, SHIIP, OSFM and more, while ensuring convenience for all consumers who use the Department's services.
Regional offices and directors
The Office of Public Information assists members of the media with requests for information or public records from the Department of Insurance and the Office of the State Fire Marshal.
919-807-6011
Physical address:
Albemarle Building
325 N. Salisbury ul
Raleigh NC 27603-5926
Mailing address:
NC Department of Insurance
Office for Public Information
1201 Mail Service Center
Raleigh NC 27699-1201
Application for public records
FAQs
Contact NCDOI | NC DOI? ›
The North Carolina Department of Insurance pledges to seek fair treatment of all parties in insurance transactions. We are here to serve you. We can always be reached at 855-408-1212.
How do I file a complaint against a correctional facility in NC? ›We prefer that you file your complaint via our online form. If you would like to file a complaint via hard copy, please call us on our consumer assistance line at (919) 716-6000, and we will mail you a complaint form.
Who is in charge of North Carolina insurance Department? ›Commissioner of Insurance and State Fire Marshal Mike Causey.
What does the NC DOI do? ›Among its duties, the North Carolina Department of Insurance: Regulates the insurance industry. Handles insurance-related complaints. Licenses insurance agents, adjusters, bail bondsmen and more.
What is the insurance scandal in NC? ›Lindberg allegedly deceived the North Carolina Department of Insurance and other regulators, evaded regulatory requirements meant to protect policyholders, concealed the true financial condition of his insurance companies, and improperly used insurance company funds for his personal benefit.
How to file a complaint against Department of Social Services in NC? ›- Mailing Address. P.O. Box 1043. Asheboro, NC 27204.
- Physical Address. 1207 S. Cox Street, Suite F. Asheboro, NC 27203.
- Phone Numbers. Office: 336-625-1679. Fax: 336-625-4246. EMAIL US.
Secretary Eddie M. Buffaloe Jr. The secretary of the Department of Public Safety serves as the sole representative on the governor's cabinet for the state's law enforcement, corrections and emergency management responsibilities.
Where to file a complaint against an insurance company in North Carolina? ›Where can I get help with a concern or complaint against an insurance company in North Carolina? Contact the North Carolina Department of Insurance. For general questions about insurance call (855) 408-1212. For all other insurance-related consumer services visit the NC Department of Insurance Consumer Services page.
What is the DOI in insurance? ›The Division of Insurance (DOI) administers the Commonwealth's laws pertaining to the protection of the insurance consumer through the regulation of the insurance industry.
Who is the commissioner of the DOI in NC? ›Mike Causey | NC DOI.
What happens when your insurance lapses in NC? ›
If your policy has lapsed, you must pay the state a civil penalty fee that ranges from $50 to $150. The amount depends on the number of lapses you have on record. More importantly, driving without insurance is considered a Class 1 misdemeanor in North Carolina.
What is the grace period for car insurance in NC? ›Pay your premium in full. Also, pay on or before the due date to avoid the risk of cancellation. There is NO GRACE PERIOD for automobile insurance.
What happens if the person at fault in an accident has no insurance in North Carolina? ›In North Carolina, if you are uninsured and the other party is at fault, you can file a claim against the driver who caused the accident. You should file a claim with the insurance company of the party responsible for the crash right away.
What are wrongful acts in insurance? ›Wrongful act refers to the event triggering coverage under a liability policy. Typically, a "wrongful act" is defined as an act, error, or omission that takes place within the course of performing professional service.
Can you sue your insurance company for pain and suffering in NC? ›North Carolina doesn't limit pain and suffering damages, except for medical malpractice cases. A 2011 law established a $500,000 cap on pain and suffering (non-economic damages) in a medical malpractice lawsuit.
What are the most costly claims in NC? ›Behind only home insurance claims as a result of fire, personal liability claims are the most expensive type of claim. Personal liability refers to instances when a person is injured or their property damaged while on your premises.
Who is over DSS in North Carolina? ›North Carolina has a federally mandated, state supervised, county administered social services system. This means the federal government authorizes national programs and a majority of the funding, and the state provides oversight and support. The 100 local social service agencies deliver the services and benefits.
How do I email NC Social Services? ›E-mailing us is an efficient and easy way to get the information you need in a timely manner. Request for information or to send general comments please send us an email at dssweb@dhhs.nc.gov.
What is NC Ombudsman? ›An ombudsman will: Explain long term care options. Provide advice on selecting a long term care facility and provide information on specific facilities. Explain residents' rights and other federal and state laws and regulations affecting long term care facilities and residents.
What are the 4 levels of security in a correctional facility in North Carolina? ›The security levels used by the Division of Prisons are close, medium, and minimum. Specific cell areas within close security institutions may be designated by the Director of Prisons as maximum security.
What is the early release program for prisoners in NC? ›
ELC allows individuals who have not completed their minimum sentence to transfer outside of a correctional facility to continue serving their active sentence. This is not a release from custody. Post-release is a period of structured supervision after completion of an active sentence in a correctional facility.
Who guards the Prisons? ›Correctional officers guard people in penal institutions and guard those in transit between jail, courtroom, prison, or other point. Bailiffs, also known as marshals or court officers, are law enforcement officers who maintain order in courtrooms.
How to write a complaint letter against the insurance company? ›- Be clear and concise. ...
- State exactly what you want done and how long you're willing to wait for a response. ...
- Don't write an angry, sarcastic, or threatening letter. ...
- Include copies of relevant documents, like receipts, work orders, and warranties.
Answer. A DOI, or Digital Object Identifier, is a string of numbers, letters and symbols used to uniquely identify an article or document, and to provide it with a permanent web address (URL). A DOI will help your reader easily locate a document from your citation.
What are examples of a DOI? ›A DOI is a permanent ID that, when appended to http://dx.doi.org/ in the address bar of an Internet browser, will lead to the source. For example, http://dx.doi.org/10.1093/ajae/aaq063 will take you directly to the information page for the article "An Analysis of the Pricing of Traits in the U.S. Corn Seed Market."
What is a DOI indicator? ›A DOI (Digital Object Identifier) is a identifier composed by a a combination of digits, letters and signs that uniquely identifies a "digital object" (such as an article in an electronic journal, a chapter in an electronic book, a set of research data, a video, etc.)
How do I contact the N.C. Insurance Commissioner? ›The North Carolina Department of Insurance pledges to seek fair treatment of all parties in insurance transactions. We are here to serve you. We can always be reached at 855-408-1212.
Who was on the DOI committee? ›The Committee of Five. The committee consisted of two New England men, John Adams of Massachusetts and Roger Sherman of Connecticut; two men from the Middle Colonies, Benjamin Franklin of Pennsylvania and Robert R. Livingston of New York; and one southerner, Thomas Jefferson of Virginia.
How much does a N.C. County Commissioner make? ›How much does a County Commissioners make in North Carolina? As of May 5, 2023, the average annual pay for a County Commissioners in North Carolina is $39,691 a year. Just in case you need a simple salary calculator, that works out to be approximately $19.08 an hour. This is the equivalent of $763/week or $3,307/month.
How long can an insurance claim stay open in NC? ›State Law - Law requires claims to be paid within 30 days of receipt of the claim. If additional information is requested, the claim must be paid 30 days from receipt of the information. If requested information not received within 90 days, the insurer must deny the claim.
Is it bad for insurance to lapse? ›
A lapse in coverage may cause insurance companies to see you as a high-risk driver, even if you have a good driving record. It can also potentially impact your future car insurance premiums. It's best to keep continuous coverage to get the best insurance rate and make sure that you're protected in a car accident.
Is North Carolina a no fault state? ›North Carolina is a “fault” or tort-based state, meaning that if you were hurt in a car accident you can recover from the driver who caused the accident, or was “at fault.” (“Fault” states are discussed in comparison to “no-fault” states in which an injured party recovers from their insurance company, regardless of who ...
What is insurance fronting? ›What is fronting? Fronting may be defined as the provision of insurance by a licensed, admitted insurance company to an insured entity without the actual transfer of insured risk.
Does unpaid car insurance go on your credit? ›The effect of NOT paying your car insurance
If you are late with your car insurance, utility bills, or other payments, they may eventually go to collections. When that happens, it can make a negative mark on your credit score. That can affect how easily you qualify for loans, credit cards, and other credit products.
A life insurance policy may typically be reinstated within 30 days of a lapse without additional paperwork, underwriting, or attestations of health. Insureds often pay a reinstatement premium, which is larger than the original premium.
Can you sue an uninsured driver in NC? ›File a civil lawsuit against the at-fault driver.
If an uninsured driver negligently causes a collision, it may be possible to file a civil lawsuit against them for additional damages not covered under your own uninsured and underinsured motorist policy.
North Carolina takes the requirement of having automobile insurance very seriously. If you are caught driving without it, you will not receive a minor traffic ticket. Instead, you will be charged with a Class 3 misdemeanor offense and will have a permanent criminal record if convicted.
Can you have a driver's license without insurance in NC? ›You must have liability insurance to get a driver's license in North Carolina. If you don't own a car, you must get “non-owner's liability insurance”. Collision Insurance: Payment for repair of your car when it is damaged in a collision, even if you are at fault.
What is an example of a wrongful omission? ›A wrongful act may be positive act or an omission which can be committed by a person either negligently or intentionally or even by committing a breach of strict duty for example, driving a vehicle at an excessive speed.
What are the different types of wrongful acts? ›There are various types of torts or wrongful acts that can be committed such as negligence, nuisance, trespass, harassment and defamation.
What is negligent or wrongful act? ›
Negligence is a type of tort, which is a civil wrong that causes another party to suffer harm or loss that imposes legal liability on the person committing the wrongful act. More plainly stated, negligence is an act that breaches a duty owed to others that caused damages.
Can I sue for emotional distress in NC? ›In North Carolina, a person is liable for the intentional infliction of emotional distress when that person (1) engages in extreme and outrageous conduct; (2) the conduct was intended to cause severe emotional distress to another person; and (3) the conduct does in fact cause severe emotional distress to another person ...
How much is pain and suffering worth in North Carolina? ›In most personal injury cases in North Carolina, there is no limit on the amount of non-economic damages you can be awarded. However, there is a cap on pain and suffering damages in medical malpractice cases, which is $500,000.
What is the maximum pain and suffering amount in NC? ›At trial, a jury will be instructed to determine what is fair compensation by applying logic and common sense to the evidence. An exception to this is that North Carolina limits all pain and suffering damages awarded in a single medical malpractice case to a maximum of $500,000.
What is the statute of limitations for filing a lawsuit in NC? ›In North Carolina, the majority of personal injury claims must be brought within three years of the date the injury occurred. Three years may seem like a long time, but you don't want to lose the opportunity to seek compensation for injuries and losses you suffer due to another's negligence.
Which is the highest claim paid? ›Max Life Insurance has the highest claim settlement ratio in terms of the number of claims with 99.34 per cent for the year 2021-22. With a 99.09 per cent death settlement ratio, Exide Life insurance and Bharti Axa Life Insurance bagged the second position.
What is the lowest liability coverage in NC? ›North Carolina Motor Vehicle Law requires that Automobile Liability coverage be continuously maintained. The minimum coverage requirements are $30,000 Bodily Injury for each person, $60,000 total Bodily Injury for all persons in an accident and $25,000 for Property Damage.
What is the First Step Act in NC? ›North Carolina's First Step Act requires a hearing so the prosecution can present evidence about you and your conduct. The judge also hears from your defense attorney and judge determines whether you meet the 11 conditions, required under the First Step Act, to be sentenced below the mandatory minimum punishment.
What type of misconduct is it when a correctional officer uses power such as hitting and kicking to maintain authority? ›Inmate abuse occurs when prison officials use unnecessary and excessive force or commit sexual assault upon the prisoner. Violent assault on inmates is the most common type of abuse committed by correctional officers. This is the needless beating, hitting, kicking or striking of a prisoner.
What is inmate misconduct? ›Prison misconduct can be defined as behaviour which violates prison rules (Delisi, 2003; Steiner & Wooldredge, 2014; Trulson et al., 2010).
What is malicious conduct by prisoner NC? ›
Under North Carolina General Statute § 14-258.4, the charge of malicious conduct by a prisoner can apply to “any person who knowingly and willfully throws, emits, or causes to be used as a projectile, any bodily fluids, excrement, or unknown substance at an employee, while the employee, is in the performance of the ...
What offenses disqualify you from First Step Act? ›Offenses that make inmates ineligible to earn time credits are generally categorized as violent, or involve terrorism, espionage, human trafficking, sex and sexual exploitation; additionally excluded offenses are a repeat felon in possession of firearm, or high-level drug offenses.
What makes you eligible for the First Step Act? ›To be eligible to earn ETCs, inmates must (1) have a minimum or low pattern score (FSA's risk assessment tool utilized by the BOP), and (2) not have a conviction for a disqualifying offense (terrorism, espionage, human trafficking, sex offenses, and other crimes determined to be violent).
How much does the First Step Act cost? ›Budget: Though the First Step Act authorizes Congress to appropriate $75 million per year between 2019 and 2023, only $14 million was explicitly earmarked for funding the legislation when President Trump released his 2020 budget priorities in March 2019.
What are the three types of misconduct by correctional officers? ›Three forms of discretionary misconduct are identified: misfeasance, malfeasance, and nonfeasance.
What are three unethical behaviors being displayed by correctional workers in prisons? ›This article presents and discusses 11 case studies of unethical behavior by correctional personnel; the behavior involves abuse of inmates, inappropriate relationships with inmates, the introduction of contraband, and financial improprieties.
What are some real life examples of correctional officer misconduct? ›- Theft, improper use or misuse of agency equipment or property. ...
- Mishandling or theft of inmate property. ...
- Substance abuse. ...
- Accepting gifts from both inmates and contractors. ...
- Discrimination. ...
- Abuse of authority. ...
- General boundary violations.
A prisoner's cell may be searched without a warrant; A prisoner does not have the rights afforded to individuals under employment laws. For example, they are not entitled to minimum wage; and. They cannot go directly to a court to seek a remedy.
How do inmates manipulate correctional officers? ›One inmate manipulation tactic is isolation. This is a process where one or more inmates will slowly convince a staff member to identify more with them than with their own peers or supervisors. A manipulative inmate will then begin to separate the staff member from his or her peers.
What are unethical practices in prisons? ›Prisoners are also given training in practical skills such as carpentry and given religious teachings that transform their lives. Unethical practices in prison include rape, homosexuality, emotional and physical abuse, the death penalty and escapes from prisons among other issues.
What is entrapment in law NC? ›
In order to be entitled to the defense of entrapment, the defendant must show evidence of: (1) acts of persuasion, trickery, or fraud carried out by law enforcement officers or their agents to induce a defendant to commit a crime, and (2) the criminal design originated in the minds of the government officials, rather ...
What is Penal Code 14 33 in North Carolina? ›Under General Statute 14-33(a), simple assault entails unlawfully assaulting another individual though the term assault is not explicitly defined. Because assault is not clearly defined by statute, it is characterized by the conventional Common Law offense of assault.
Can you go to jail for communicating threats in NC? ›In North Carolina, communicating any type of threat is a Class 1 misdemeanor punishable by a maximum of 120 days incarceration and a discretionary fine.